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Get in Touch

Contact our medical equipment experts for sales, support, and consultation services. We're here to help you find the right solutions for your healthcare facility.

24/7 Support Available
Expert Consultation
HIPAA Compliant

Visit Our Office

1600 Madison Avenue
Kansas City, Missouri 64108
United States

Call Us

Main Office: (816) 885-2051
Sales: (816) 885-2052
Support: (816) 885-2053

Email Us

General Inquiries:
info@americamedical.net
Business Contact:
cynthia@americamedical.net

Contact Our Team

Fill out the form below and our experts will get back to you within 24 hours

Our Location

1600 Madison Avenue, Kansas City, Missouri 64108

Contact Specific Departments

Reach out to the right team for your specific needs

Sales Department

Equipment quotes, pricing, and purchase inquiries

(816) 885-2052

sales@americamedical.net

Response: 1-2 hours

Technical Support

Equipment troubleshooting and technical assistance

(816) 885-2053

support@americamedical.net

24/7 Support

Maintenance Services

Equipment maintenance, repairs, and service contracts

(816) 885-2054

maintenance@americamedical.net

Response: 2 hours

Billing Department

Invoice questions, payments, and account management

(816) 885-2055

billing@americamedical.net

Response: 24 hours

Business Hours

Our office hours for different departments

Monday - Friday 8:00 AM - 6:00 PM (All Departments)
Saturday 9:00 AM - 2:00 PM (Sales & Support Only)
Sunday Emergency Technical Support Only
Holidays Emergency Support Available

All times are in Central Time (CT)

Emergency Equipment Support

For critical equipment failures that affect patient care, our emergency support team is available 24/7

Emergency Hotline: (816) 885-2099

Guaranteed 1-hour response time for critical emergencies

Multiple Ways to Connect

Choose the communication method that works best for you

WhatsApp Business

Quick text support for sales and service inquiries

Message Us

Live Chat

Instant messaging with our support team during business hours

Video Consultation

Schedule a virtual meeting with our equipment specialists

Schedule Now

Frequently Asked Questions

Quick answers to common questions about contacting us

For faster response, please include: your name, healthcare facility name, contact information, equipment of interest, specific requirements, and any deadlines you're working with.

Sales inquiries: 1-2 business hours
Technical support: Immediate for emergencies, 4 hours for non-emergencies
General inquiries: 24 business hours

Yes, we offer complimentary on-site consultations for healthcare facilities within 100 miles of our regional offices. For facilities outside this radius, virtual consultations are available, with travel arrangements possible for larger projects.

We serve healthcare facilities across all 50 states. Equipment delivery, installation, and ongoing support are available nationwide, with local service technicians in major metropolitan areas.

Ready to Speak with Our Experts?

Contact us today for personalized medical equipment solutions tailored to your healthcare facility's needs.